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Company Backup ​

The backup feature lets company admins generate a full export of their company data for safekeeping.

Generating a Backup ​

  1. Go to Company settings (in the Settings section of the left menu, in company-wide mode).
  2. On the company card, click Company Backups. Only company admins see this button.
  3. Check the email address the download link is sent to. It is filled in with your own.
  4. Choose what to include: Include company data, Include users data and Include production lines data are all ticked by default.
  5. Pick the projects in Select projects to include in backup, or use the shortcut buttons: ADD STDLIBS (standard libraries), ADD PROJECTS (active projects), ADD ARCHIVED (archived projects), ADD ALL, and Clean to empty the list.
  6. Click Generate.

INFO

Backups are generated in the background and can take some time, depending on the amount of data. When the backup is ready, you get an email with the download link, and the same link arrives as a message in the app.

What's Included ​

The backup is a single .zip file. Depending on what you ticked, it contains:

  • Company data: the company record and its files (logos, banners), production events, company-level reports, webhooks, parsing setups, and the part batches and proofs that belong to no project.
  • Users data: the user accounts of the company.
  • Production lines data: production lines, stations, machine setups, action triggers and their setups, with their files (such as checklist docs).
  • Each selected project: the same content as a project download, in its own folder under projects/.

The user accounts in the backup never include passwords. Files are in one folder per item and include every version.

Recent project downloads ​

The Company backups window also lists the project downloads made in the last 7 days, those of deleted projects too, each with who asked for it, its size and until when it is available. Click the download button to save it again.